/* 박거루 도우미: 화면 아래를 천천히 돌아다니는 캐릭터 + 채팅·음성 창(대표 11/11). 색은 site.css 변수만.
   PC: 상담 버튼(.cf) 왼쪽 위 / 모바일: 하단 상담 바(.sticky) 위. 움직임은 transform만, reduced-motion이면 제자리. */
.gr{position:fixed;left:0;bottom:calc(96px + env(safe-area-inset-bottom,0px));z-index:41;width:64px;height:64px;transform:translateX(var(--gx,calc(100vw - 84px)));transition:transform 2.4s cubic-bezier(.45,.05,.3,1);pointer-events:none}
@media (min-width:980px){.gr{bottom:calc(88px + env(safe-area-inset-bottom,0px))}}
.gr-btn{pointer-events:auto;position:relative;display:block;width:64px;height:64px;padding:0;border:0;border-radius:50%;background:var(--white);box-shadow:0 8px 22px rgba(0,0,0,.2),0 0 0 3px var(--mint);cursor:pointer;animation:gr-bob 2.8s ease-in-out infinite}
.gr-btn img{display:block;width:52px;height:64px;margin:0 auto;object-fit:contain;transform:translateY(4px)}
.gr-btn:focus-visible{outline:3px solid var(--ink);outline-offset:3px}
.gr.walk .gr-btn{animation:gr-hop .6s ease-in-out infinite}
.gr.left .gr-btn img{transform:translateY(4px) scaleX(-1)}
@keyframes gr-bob{50%{transform:translateY(-5px)}}
@keyframes gr-hop{0%,100%{transform:translateY(0)}40%{transform:translateY(-12px)}}
.gr-tip{position:absolute;bottom:72px;right:0;width:max-content;max-width:210px;pointer-events:auto;background:var(--ink);color:#fff;font-size:13.5px;font-weight:700;line-height:1.4;padding:8px 12px;border-radius:14px 14px 4px 14px;box-shadow:0 8px 20px rgba(0,0,0,.2);opacity:0;transform:translateY(6px);transition:opacity .25s,transform .25s}
.gr.lefty .gr-tip{right:auto;left:0;border-radius:14px 14px 14px 4px}
.gr-tip.on{opacity:1;transform:none}
.gr.open{display:none}

/* 채팅 창 */
.grp{position:fixed;z-index:60;right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(16px + env(safe-area-inset-bottom,0px));width:min(380px,calc(100vw - 32px));height:min(560px,calc(100dvh - 32px));display:flex;flex-direction:column;background:var(--white);border-radius:20px;box-shadow:0 24px 60px rgba(0,0,0,.28);overflow:hidden}
.grp[hidden]{display:none}
@media (max-width:640px){.grp{right:0;left:0;bottom:0;width:100%;height:min(78dvh,620px);border-radius:20px 20px 0 0}}
.grp-h{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px;background:var(--ink);color:#fff}
.grp-h img{width:36px;height:36px;border-radius:50%;background:var(--mint-soft);object-fit:contain}
.grp-h b{display:block;font-size:15px}
.grp-h span{font-size:12px;color:#9FB3AF}
.grp-h div{flex:1;min-width:0}
.grp-h button{width:40px;height:40px;border:0;border-radius:50%;background:transparent;color:#fff;font:inherit;font-size:18px;cursor:pointer}
.grp-h button[aria-pressed="true"]{background:#1C2D2A;color:var(--mint)}
.grp-h button:focus-visible{outline:3px solid var(--mint)}
.grp-log{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#F4F7F6;overscroll-behavior:contain}
.grp-m{max-width:86%;padding:9px 12px;border-radius:14px;font-size:14.5px;line-height:1.5;word-break:keep-all;white-space:pre-line}
.grp-m.me{align-self:flex-end;background:var(--mint);color:#06231F;border-bottom-right-radius:4px}
.grp-m.bot{align-self:flex-start;background:var(--white);color:var(--body);border:1px solid var(--line-soft);border-bottom-left-radius:4px}
.grp-m.bot a{color:#00594F;font-weight:700}
.grp-m.typing{color:var(--muted)}
.grp-chips{display:flex;gap:6px;overflow-x:auto;padding:8px 12px;border-top:1px solid var(--line-soft);background:var(--white);scrollbar-width:none}
.grp-chips button{flex:none;min-height:34px;padding:0 12px;border:1px solid var(--line);border-radius:999px;background:var(--white);font:inherit;font-size:13px;font-weight:700;color:var(--ink);cursor:pointer;white-space:nowrap}
.grp-chips button:hover{border-color:var(--mint);background:var(--mint-soft)}
.grp-f{display:flex;gap:6px;align-items:center;padding:10px 12px calc(10px + env(safe-area-inset-bottom,0px));border-top:1px solid var(--line-soft);background:var(--white)}
.grp-f input{flex:1;min-width:0;min-height:44px;padding:0 14px;border:1px solid var(--line);border-radius:999px;font:inherit;font-size:16px}
.grp-f input:focus{outline:2px solid var(--mint);border-color:var(--mint)}
.grp-f button{flex:none;width:44px;height:44px;border:0;border-radius:50%;font:inherit;font-size:18px;cursor:pointer}
.grp-mic{background:#F1F4F3;color:var(--ink)}
.grp-mic.rec{background:#E11D48;color:#fff;animation:gr-pulse 1.2s ease-out infinite}
.grp-send{background:var(--ink);color:var(--mint)}
.grp-f button:focus-visible,.grp-chips button:focus-visible{outline:3px solid var(--mint);outline-offset:2px}
.grp-note{margin:0;padding:0 12px 8px;font-size:11.5px;color:var(--muted);background:var(--white)}
@keyframes gr-pulse{0%{box-shadow:0 0 0 0 rgba(225,29,72,.5)}100%{box-shadow:0 0 0 12px rgba(225,29,72,0)}}
@media (max-width:480px){.gr-dock.gr-early{left:auto;width:auto}.gr-dock.gr-early .gr-ask,.gr-dock.gr-early .gr-askx{display:none}.gr-dock .gr-ask{animation:gr-up .35s cubic-bezier(.2,.8,.2,1)}body.gr-pad{padding-bottom:72px}}
.gr-dock.gr-early .gr-tip{right:0;left:auto}
@keyframes gr-up{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion:reduce){.gr{transition:none}.gr-btn,.gr.walk .gr-btn,.grp-mic.rec,.gr-dock .gr-ask{animation:none}.gr-tip{transition:none}}

/* 처음 모습: 캐릭터 + 입력창 모양 막대(대표 11/11). 누르면 채팅 창, ✕로 접으면 캐릭터만 돌아다님 */
.gr-dock{position:fixed;z-index:41;right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(96px + env(safe-area-inset-bottom,0px));width:min(360px,calc(100vw - 32px));display:flex;align-items:center;gap:8px;}
@media (min-width:980px){.gr-dock{bottom:calc(88px + env(safe-area-inset-bottom,0px))}}
@media (max-width:640px){.gr-dock{right:12px;left:12px;width:auto}}
.gr-dock.open{display:none}
.gr-dock .gr{position:relative;left:auto;bottom:auto;flex:none;transform:none;transition:none}
/* 막대 왼쪽에 붙은 거루: 말풍선을 오른쪽(막대 위)으로 펼쳐 화면 왼쪽 밖으로 잘리지 않게(11/12) */
.gr-dock .gr-tip{right:auto;left:0;border-radius:14px 14px 14px 4px}
.gr-dock.gr-early .gr-tip{right:0;left:auto;border-radius:14px 14px 4px 14px}
.gr-tip{max-width:min(210px,calc(100vw - 48px))}
.gr-ask{flex:1;min-width:0;height:52px;display:flex;align-items:center;gap:8px;padding:0 5px 0 18px;border:2px solid var(--mint);border-radius:999px;background:var(--white);box-shadow:0 8px 22px rgba(0,0,0,.18);font:inherit;font-size:15px;color:var(--muted);text-align:left;cursor:pointer}
.gr-ask span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.gr-ask i{flex:none;width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:var(--ink);color:var(--mint);font-style:normal;font-size:16px}
.gr-ask:hover{border-color:var(--ink)}
.gr-ask:focus-visible,.gr-askx:focus-visible{outline:3px solid var(--ink);outline-offset:2px}
.gr-askx{position:absolute;top:-9px;right:-4px;width:24px;height:24px;padding:0;border:0;border-radius:50%;background:var(--white);color:var(--muted);box-shadow:0 2px 8px rgba(0,0,0,.2);font:inherit;font-size:11px;line-height:24px;cursor:pointer}
@media (pointer:coarse){.gr-askx{width:32px;height:32px;top:-14px;line-height:32px}}